Question 1

Who is Crossgate Capital? 💡

Accepted Answer

Crossgate Capital is a specialist, New Zealand-based investment company dedicated exclusively to the cryptocurrency market.

We were established to provide everyday investors with a simple, trusted, and secure way to invest in the crypto markets. Our deep expertise, dating back to 2019, allows us to move beyond the retail hype and focus purely on fundamentals.

Our Core Objective: To deliver strong returns and become the preferred way to invest in this asset class in New Zealand.

Regulated Status: We are an Offer of Shares incorporated under New Zealand law and a Registered Financial Service Provider (FSP649949)*. Full governing documents are available on the Disclose Register (OFR12554).

Question 2

Why should I invest with Crossgate Capital? 🚀

Accepted Answer

We offer a professionally managed, diversified portfolio that allows you to move beyond investing in just one crypto asset. Leverage our expertise.

The Crossgate Advantage:

• Beyond Bitcoin: You gain immediate, diversified exposure to market leaders like Bitcoin and Ethereum, and earlier stage crypto assets which we consider have the potential for strong growth.​

• Fundamentals, Not Hype: Our strategy is driven by continual research, focusing only on assets demonstrating strong real-world use and technological innovation.

• Hassle-Free Investing: We eliminate the biggest 'pain points' of crypto investing by handling all the hard work for you:
    • Which assets to buy (analysis).
    • Secure storage (institutional-grade security).
    • Continuous market monitoring and reporting.

• Alignment: When you invest with us, you invest alongside our team. Your objective is our objective.

Question 3

How will I receive a return on my investment? 📈

Accepted Answer

Our objective is to deliver a return to investors through an increase in the value of our underlying crypto assets, which aims to increase your Share price.

The value of our assets is primarily driven by the change in the valuation of each crypto asset after converting into New Zealand dollars, and the costs incurred by Crossgate Capital.

Review our performance by checking out the latest Share price.

Question 4

What is your investment approach? 🧐

Accepted Answer

Our strategy is fundamentals, not retail hype.

We navigate the complex crypto world on your behalf, focusing on assets that demonstrate strong real-world use and genuine technological innovation.

Our approach includes:

• Diversification: We invest in both foundational assets like Bitcoin and Ethereum, as well as earlier stage crypto assets which we consider have the potential for significant growth.

• Rigorous Research: Our positions are driven by research and monitoring, not speculation. We constantly review weightings and potential new assets.

• Prudent Selection: We only invest in assets with a minimum market allocation of NZD $500 million to ensure we are focused on established projects.

Question 5

What is the minimum investment? 🤝

Accepted Answer

We're designed to serve a wide spectrum of investors, whether you're starting small or building a large portfolio.

We make it simple for everyone to gain exposure to the crypto asset class.

The minimum investment is just $100. This minimum amount applies to both your initial investment and any subsequent lump sum investments you choose to make.

Question 6

How do I add to my investment? 💵

Accepted Answer

You have two convenient ways to increase your investment:

• Lump Sum Investment: You can make additional one-off investments (minimum $100) at any time through your investor portal.
 • Regular Savings Plan (RSP): You have the option to set up an automatic reinvestment plan on a fortnightly or monthly basis. This popular feature supports the strategy of Dollar-Cost Averaging (DCA), which means you invest a fixed amount regularly regardless of the market price. This disciplined approach helps smooth out the impact of market volatility over time.

To do either, please login to the Investor Portal using your CSN/Holder Number and Authorisation Code (FIN) found on your investor documentation.

If you require your login codes, please contact our registry provider, MUFG Pension & Market Services, at (09) 375 5998 or email crossgatecapital@cm.mpms.mufg.com.

Question 7

How to Exit Your Investment 💼

Accepted Answer

There are a number of potential exit options available to you, which are designed to provide liquidity for shareholders with different investment horizons:

1. Periodic Share Buy-backs (The Company's Offer)

• Mechanism: Crossgate Capital intends to make an offer, on a periodic basis, to all shareholders to buy back their Shares.
 • Events: The company has successfully completed these offers in the past (February 2024 and March 2025), meeting all shareholder requests.
 • Process: When an offer is made, you would complete an instruction form to sell some or all of your shares back to the company. The shares acquired by the company are then cancelled.

2. Trading on the USX (Share Trading Platform)

• Platform: Your shares are listed on the USX (Unlisted Securities Exchange), a New Zealand-based share trading platform. The ticker code is CCL.
 • Mechanism: This provides a way to sell your shares if there are interested buyers on the market.
 • Broker Requirement: All trading on the USX must be conducted through a USX registered broker (e.g., Craigs Investment Partners, Jarden NZ, Forsyth Barr). 
3. Share Transfers

• Mechanism: We can also potentially facilitate the sale of your shares by matching buyers and sellers if there are interested buyers. We have facilitated multiple trades between Shareholders with the matching process being undertaken during our regular allotment process.
If you wish to sell your Shares for any reason, you can contact us directly to discuss the various options.
 • Freephone: 0800 378 489 (EQUITY)
 • Email: info@crossgatecapital.co.nz (info@crossgatecapital.co.nz)

For full details on exit options, please refer to the Product Disclosure Statement (PDS).

Question 8

Estate Planning and Your Investment 📜

Accepted Answer

Traditional Share Structure
Crossgate Capital is structured as a traditional investment vehicle, with your shares titled in your name (or the name of your trust/entity). This structure is designed to simplify estate planning compared to holding cryptocurrency directly.

In the Event of a Shareholder's Passing;

• Your Shares become part of your estate: The shares you hold are considered assets of your estate, just like shares in any other traditional company.
 • Estate Administrator Contact: The administrator or executor of your estate can contact us directly. We will provide assistance to facilitate the transfer or disposal of the shares in accordance with the legal instructions of your estate.

This traditional structure avoids the significant challenge often associated with directly holding cryptocurrencies, where the loss of private key access can result in the investment being permanently lost and untransferable.

Question 9

How can I track the performance of my investment? 🔒

Accepted Answer

We prioritise open and transparent disclosure and easy access to your investment information.

Tracking Your Investment is Simple:

• 24/7 Access: Simply Login using your CSN/Holder Number and Authorisation Code (which will be found on your investor documentation once you invest) to check the value of your holdings or add to your investment at any time.
 • Public Reporting: The current Share price is located on the official Disclose Register (OFR12554).
 • Detailed Information: View performance and updates on our dedicated Financial Reporting page.

If you do not know your CSN or FIN, please contact our registry provider, MUFG Pension & Market Services, for assistance.

Question 10

What security measures are in place for my crypto assets? 🔒

Accepted Answer

We eliminate the security risk and technical complexity of self-custody for you. We partner with institutional-grade security provider, BitGo, to store our crypto assets.

• This storage solution is purpose-built for institutions demanding the highest-level of security and compliance.

• Your assets are held in 100% cold storage (wallets not connected to the internet).

Question 11

How do you price the Shares? 💰

Accepted Answer

The price of our Class A Shares is based on a structured valuation methodology designed for fairness and accuracy, ultimately determined by our Board of Directors.

The calculation process involves three main steps:
1. Valuing the Crypto Assets: We use daily pricing feeds from an independent provider (Blocksize). This ensures the integrity and accuracy of the fair value of our crypto holdings. We then use reliable foreign exchange rates to convert this value to NZD.
2. Determining Company Value: This step involves taking the calculated fair value of all crypto assets and accounting for fees, expenses, and deferred tax liability to arrive at the Company Valuation.
3. Setting the Share Price: The final Share price is determined by dividing the calculated Company Value by the number of Class A Shares on issue. The Board reviews this price to ensure it is fair and reasonable to both new and existing Shareholders.

As a regulated offer (OFR12554), the current Share price is always available on the official Disclose Register. Full details on the valuation basis can be found in our Product Disclosure Statement (PDS).

Question 12

Reporting and Communication 📈

Accepted Answer

Crossgate Capital provides regular quarterly updates which include:
 • Reporting on the financial performance of the company.
 • A review of the investment portfolio.
 • A general update on the market.
In addition to quarterly reports, Crossgate Capital has a legal obligation to:

• Prepare Audited Financial Statements: These statements must be audited by an independent auditor.
 • Lodge the Statements: They must be lodged with the Registrar (the Companies Office/Disclose Register) within four months of their balance date.

This regular lodging of audited financial statements ensures transparency and provides investors with reliable, independently verified information on the company's financial position and performance.

You can typically find these reports on their website under the "Financial Reporting" or "News & insights" sections.

Question 13

Who do I contact if I have a complaint? 🗣️

Accepted Answer

Please send an email to info@crossgatecapital.co.nz a(mailto:info@crossgatecapital.co.nz)nd tell us what has happened and how we can resolve matters.

If you have any documents or correspondence that will help us understand your complaint, please attach them to the email.

When we receive your complaint, we will:

• acknowledge your complaint within 1-2 working days
• gather and evaluate information about your complaint
• respond to you within 20 working days.

If we cannot agree on how to resolve the complaint, you can contact Financial Services Complaints Ltd (FSCL) - A Financial Ombudsman Service.   FSCL is our independent external ombudsman and dispute resolution service that has been approved by the Minister of Consumer Affairs under the Financial Service Providers (Registration and Dispute Resolution) Act 2008. FSCL’s service is free of charge to you.
You can contact FSCL:
• by calling 0800 347 257
• by emailing complaints@fscl.org.nz(mailto:complaints@fscl.org.nz)
• through FSCL’s website: www.fscl.org.nz(http://www.fscl.org.nz/)
• writing to: FSCL PO Box 5967 WELLINGTON 6011

Question 14

Which external dispute resolution scheme are you a member of? 🛡️

Accepted Answer

Crossgate Capital is a member of the Financial Services Complaints Ltd (FSCL) - A Financial Ombudsman Service.

You may refer your complaint to Financial Services Complaints Ltd (FSCL) – A Financial Ombudsman Service. FSCL is our independent external ombudsman and dispute resolution service that has been approved by the Minister of Consumer Affairs under the Financial Service Providers (Registration and Dispute Resolution) Act 2008. FSCL’s service is free of charge to you.

You can contact FSCL:
• by calling 0800 347 257
• by emailing complaints@fscl.org.nz()
• through FSCL’s website: www.fscl.org.nz()
• writing to: FSCL PO Box 5967 WELLINGTON 6011

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